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MHSA volunteer opportunities

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The MHSA Bristol Lodge shelter provides temporary, emergency accommodations to 45 clients (ages 18+) for a maximum stay of up to 90 days. The shelter operates on a first-come, first-served basis.  If you are in need of a bed, you must go through the pre-screening process by calling 781-893-0108, M-F.  Phone calls are accepted beginning at 9:00am. Accessible by public transportation and metered public parking is available. 


​Upon completion of the intake process, clients are given access to individualized case management services, meant to address and provide referrals for housing, employment, mental health, substance use disorders, financial insecurity, nutrition and more. 


When:      Open daily 4:00pm-8:00am                                   

Where:     Waltham Central Fire Station

                  27 Lexington Street, Waltham; Directions

                     *please enter through the side door up the steps on the left

Contact:   Annette Poirier (Program Director)

                  781-893-0108 /

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MHSA’s operates nine family shelter homes located in Dorchester, Mattapan and Waltham neighborhoods which are funded through the Department of Housing and Community Development (DHCD)’s Emergency Assistance program.  Our Congregate program provides 24/7 monitoring, support, intensive case management and rehousing services to 92 families.

In collaboration with many community partners, our staff is trained to address a wide range of barriers faced by family homelessness including; trauma, domestic violence, substance abuse, mental health, financial insecurity and more. All families participating in MHSA’s Congregate program are also required to adhere to the Uniform Shelter Rules, as determined by DHCD. Routine inspections are conducted to ensure the quality and safety of all units.  


With the support of a focused, well-trained and caring staff, families are encouraged to make meaningful, positive change while on their way to securing appropriate, affordable and permanent housing.


Families must be referred and placed through DHCD.


For more information or to apply for emergency family shelter, go to: or call 866-584-0653.


CONTACT:  Latajia Blakey (Program Director)

                     617-445-0869 /

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